Are you insured?

Yes, we have the relevant Public Liability Insurance

Can you remove waste

Yes, we can remove green waste under our waste carriers licence. However, we cannot remove other waste.

Pricing & Payments

• Do you charge by the hour or by the job? (State your hourly rate vs. fixed project rates, and if there is a minimum call-out fee).

• Are quotes free? (Clarify if you offer free estimates via photos/description or charge for in-person home surveys).

• What payment methods do you accept? (Mention bank transfer, cash, card, or contactless payments).

Services & Scope

• What areas do you cover? (List specific UK towns, cities, or postcode districts you travel to).

• What jobs don’t you do? (Set clear boundaries, such as major gas/boiler work or complex certified electrical rewiring that requires Part P building regs).

• Do I need to supply the materials? (Explain whether you source and pick up parts/fixtures or if the customer needs to buy them first).

Trust, Safety & Credentials

• Are you insured? (Reassure customers by confirming you hold Public Liability Insurance and state the coverage amount).

• Do you guarantee your work? (Specify if you offer a workmanship warranty on repairs or installations).

• Are you vetted or DBS checked? (Mention any background checks or trade association memberships you hold).